Hello and welcome to the online retail store of Audrey Ficociello Art, LLC. The prints you order are individually printed on demand with care. I package and ship them via UPS. Please allow up to 3 weeks, but usually less, for delivery depending on how quickly I can pack – I do my best to be speedy.
I will email you to let you know when to expect your package. If you need your print shipped urgently, perhaps for a gift, do email me and we will determine how to send it. Note that for faster shipping additional shipping charges may apply.
Prints are shipped in a tube.
These are archival prints. I recommend you instruct your framer to use archival materials to frame them.
Returns:
For a regular return, where the product is not damaged, I will issue a refund, less a 20% of print order cost restocking fee, once you ship the product back to me. You must return it within 30 days to receive a refund.
If your print arrives damaged, please contact me immediately. UPS will examine the damaged print and I will issue you a replacement, if the print was damaged in the shipping process.
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